Privacy Policy

1. About This Policy

Daily Care Supplies Pty Ltd (ABN 82 697 132 326 / ACN 697 132 326) ("Daily Care Supplies", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with us.

This Privacy Policy explains how we collect, hold, use, and disclose personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs") contained in Schedule 1 of the Privacy Act.

By using our website (dailycaresuppliespty.site), contacting us, or engaging our services, you consent to the handling of your personal information as described in this Policy.

2. Who We Are

Daily Care Supplies Pty Ltd is a medical and healthcare supplies company registered in Western Australia, Australia.

• Company Name: Daily Care Supplies Pty Ltd
• ABN: 82 697 132 326
• ACN: 697 132 326
• Address: Perth CBD, WA 6000, Australia
• Email: [email protected]

3. Information We Collect

We may collect the following types of personal information:

• Identity information: full name, title, date of birth (where required)
• Contact details: email address, phone number, postal address
• Business information: company name, role, ABN (for trade accounts)
• Communication records: emails, enquiry form submissions, and any other correspondence with us
• Website usage data: IP address, browser type, pages visited, time on site
• Sensitive information: we will only collect sensitive information where it is reasonably necessary for our services and where you have consented or it is otherwise permitted by law

4. How We Collect Information

We collect personal information through:

• Enquiry forms submitted on our website
• Direct email or telephone communications
• In-person meetings and consultations
• Engagement agreements and contracts
• Automatically via cookies and server logs when you visit our website
• Third parties such as referral partners or public registers (where applicable)

5. How We Use Your Information

We use personal information to:

• Respond to your enquiries and provide our services
• Process orders, deliver products, and manage accounts
• Comply with legal and regulatory obligations, including under the Therapeutic Goods Act 1989 (Cth) and Corporations Act 2001 (Cth)
• Send service-related communications, updates, and invoices
• Improve our website and service offerings
• Where you have consented, send marketing communications

6. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees, contractors, and professional advisers (on a need-to-know basis)
• Third-party service providers (e.g. IT/hosting, accounting, legal) — subject to confidentiality obligations
• Government agencies, regulators, or law enforcement bodies where required by law
• Courts or tribunals, if we are a party to legal proceedings

We do not sell or rent your personal information to third parties.

7. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, and loss. These measures include secure email, password-protected storage, access controls, and HTTPS encryption on our website.

In the event of a data breach likely to result in serious harm, we will notify affected individuals and the OAIC as required under Part IIIC of the Privacy Act.

8. Cookies and Website Analytics

Our website may use cookies to improve your browsing experience. You can configure your browser to refuse cookies; however, this may limit some website functionality.

9. Access and Correction

Under APP 12 and APP 13, you have the right to request access to and correction of your personal information. Contact us at [email protected]. We will respond within 30 days.

10. Marketing Communications

You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in any marketing email.

11. Complaints

If you believe we have breached the APPs, contact us at [email protected]. We aim to resolve complaints within 30 days. You may escalate to the OAIC at www.oaic.gov.au.

12. Governing Law

This Privacy Policy is governed by the laws of Western Australia and the Commonwealth of Australia.

13. Contact Us

• Daily Care Supplies Pty Ltd
• ABN: 82 697 132 326
• Perth CBD, WA 6000, Australia
• [email protected]